Can you alter an existing design?

Yes, that's no problem. If it is a small change you need there is no extra cost. If the change is more time consuming this will increase the total cost. Contact me with your ideas and I'll be happy to give you a free, no obligation quote.

Do you do custom designs?

Yes! I love to make custom designs! Please contact me and I'll be happy to get back to you with a design brief and quote. Please note: Custom orders are time consuming and this is reflected in their price.

My order is a gift. Can you include a message with product?

Yes that's no problem! Include your message in the notes during checkout and I'll put it on a card for you.

What materials are used in each LouBirdie piece?

Each piece of LouBirdie Jewelry is handcrafted in precious solid sterling silver with 18kt gold plated accents. Handmade orders ensure no two pieces are alike, and each piece will have an organic handmade feel.

What is included with my order?

Each piece of LouBirdie Jewelry comes in custom presentation packaging that includes a small nest where your jewelry piece is stored, a card to help you stay inspired and to carry your three little words along with you wherever you go.  All of this is wrapped carefully placed in a gift box.

How long will it take to send my order?

My turnaround times vary depending on how many orders I have. I will do my best to fulfill your order in a timely manner. Since all pieces are made to order, and created with energy and love to inspire you, depending on the time of year turn around times can take any where from 7-14 days. Please let me know if there is a rush on your order and I will do my best to meet your deadlines. There may be a possible expedite fee on orders needing a 24 hr turn around time, but you will be notified beforehand. It's always best to order early to avoid disappointment.

You have a lot of different pieces! How can I choose?

Try using the search bar at the top of my shop and browse by section. If you can't find the perfect piece for you then feel free to get in touch, tell me what you are passionate about and I'd be thrilled to suggest existing designs or make you a custom piece inspired by your story.

I have an idea for a design you could make!

Wonderful! I would love to read it! Feel free to send an email  or, if you would like me to make it for you right away please contact me here http://loubirdie.com/pages/contact-us and I'll be happy to get back to you with a design brief and quote.

If you have any other questions that weren't answered here, please feel free to get in touch with me @ http://loubirdie.com/pages/contact-us and I'll be happy to get back to you! Thanks!